Frequently Asked QuestionsGot questions?
Got questions?
We've got answers.
Everything you need to know about our songs, jingles, delivery, and process. Can't find what you're looking for? Just ask us.
The Basics
4 questionsYou fill out our order form with the story, names, occasion, music style, and mood you have in mind. We craft personalized lyrics from your story, produce the song in our studio, and deliver a finished, ready-to-share file. The whole process takes hours, not days.
Most orders are delivered well before the promised window — Basic within 24 hours, Standard within 12 hours, Premium within 6 hours. Need it even faster? Add Express Delivery and we'll deliver within 1 hour.
We've invested in a streamlined production workflow that lets us turn around songs in a fraction of the time most studios take, without cutting corners on quality. The result is the same studio-grade music — just delivered when you actually need it.
You receive full personal usage rights — share it, play it at events, give it as a gift, post it on personal social media. For commercial or monetized use (ads, business content, etc.), please add the Commercial Usage License.
How We Work
6 questionsWe use modern studio technology — including advanced AI-assisted production tools — as part of our workflow. But every song goes through human direction at every step: we read your story, write the lyrics around your moment, choose the musical direction, guide the vocal performance, and review every detail before delivery. The result is something neither a machine alone nor a traditional studio could produce in this timeframe — and that's precisely how we're able to deliver studio-quality songs in hours instead of weeks, at a fraction of the cost.
Our creative team writes every set of lyrics from scratch, using your story, names, and message as the source material. We pay attention to rhyme, rhythm, and emotional flow so the lyrics feel like a real song — not just your words set to music.
We use professionally produced vocal performances. You can specify male, female, or duet — and we'll match the vocal tone to your story's emotion. If you have a specific artist whose voice or vibe you love, mention it in the order form and we'll match the style.
Every song is 100% original. We do not remix existing songs, replace lyrics on copyrighted music, or recreate popular tracks. Your song is unique to your story, and it's the only one like it.
No — and this is what makes the order form so important. The more specific you are with your story, names, and emotional detail, the more personal the song becomes. A song written around "my mom" sounds different from a song written around "the way Mom would hum while folding our laundry on Sunday mornings." We work with what you give us.
Traditional custom song studios involve scheduling sessions with songwriters, vocalists, mixing engineers, and producers — a process that takes weeks and costs hundreds or thousands of dollars. We've built a modern workflow that combines professional creative direction with current music production technology. This lets us focus our human effort on what matters most — the story, the emotion, the final polish — while delivering at a price that makes custom music accessible to everyone.
Personalization
6 questionsAbsolutely. Pick from Pop, R&B, Country, Acoustic, Gospel, Soul, Ballad, Cinematic, Children's, Corporate, and more. You can also describe a specific sound or reference an artist whose vibe you love.
Yes — names, nicknames, places, dates, inside jokes, important phrases. The more specific the better. Most clients include 2-5 names. Just add them in the order form.
Yes. You can pick female, male, duet, or leave it to us. If you have a stronger reference (a singer whose tone you love), mention it in the story field and we'll match.
Standard packages include 1 revision round; Premium includes 2. We can also add extra revisions at $25 each. We work with you until the song lands right.
This is rare, but it happens. Standard and Premium packages include revisions, so we'll keep working with you until it lands right. If the issue is something like the wrong mood, wrong vocal type, or wrong style, we can rework it. The order form is designed to capture enough detail that this rarely happens — the more specific you are, the closer the first delivery will be to what you imagined.
We currently produce songs in English. If you have a request in another language (especially Turkish, Spanish, French, or German), contact us at hello@jingify.com — we're happy to discuss what's possible.
Video & Photos
3 questionsYes — the Photo Video Add-On (or Premium package) lets you upload up to 30 photos. We edit them into a cinematic video timed to your song. Delivered as HD 1080p MP4.
High-resolution photos with clear faces and meaningful moments work best. We can use selfies, portraits, candids, old film scans — anything that tells the story. Avoid blurry or low-light shots if possible.
Yes, contact us for a custom quote. For most occasions, 15-25 photos works beautifully.
Delivery & Sharing
4 questionsVia email — a private download link to the high-quality audio file (MP3 for Basic, MP3 + WAV for Standard, MP3 + WAV + lossless master for Premium). For Premium, the video MP4 is included.
Yes — personal social media sharing is fully allowed with every package. If you're a monetized content creator or running ads with the song, please add the Commercial Usage License.
Absolutely. Weddings, anniversaries, birthdays, memorials, school events — all personal usage is covered.
Yes — most packages already deliver within 24 hours. For 1-hour priority delivery, add the Express Delivery option at checkout.
Business & Jingles
3 questionsYes — custom jingles for businesses, podcasts, YouTube intros, school anthems, and storefronts are one of our specialties. Mention "business jingle" in the order form and add the Commercial Usage License.
Yes — for agencies or businesses ordering 3+ pieces, contact us for a custom quote with volume discount.
Yes, with the Commercial Usage License. This covers television, radio, online advertising, monetized content, and most commercial uses.
Payment & Policies
6 questionsWe accept all major credit cards (Visa, Mastercard, American Express) through our secure checkout. Payment is processed at the end of the order form. We don't store your card details — payment is handled by our PCI-compliant payment processor.
Once production has begun, we don't offer full refunds — but we offer revisions until you're happy. If something goes truly wrong on our end before production starts, we'll refund in full.
Yes — your story, names, and details are never shared, sold, or used as samples without your explicit permission. You can opt in or out of "use as sample" in the order form.
Never. Every song we make is built around a specific story with specific names and details — it can't be resold to anyone else even if we wanted to. Your song is yours. We only retain the right to use anonymized samples for our portfolio if you explicitly opt in.
We don't offer pre-payment custom samples — the cost of producing a song is in the production, not the delivery. However, our Portfolio page has many sample songs across different styles, occasions, and moods so you can hear the quality of our work before committing.
Traditional custom song studios charge $200-$1000+ because they rely on the old workflow: scheduling sessions with songwriters, vocalists, mixers, and producers over days or weeks. We've built a streamlined modern workflow with professional creative direction and current production technology, which lets us deliver studio-quality custom songs at a price most people can actually afford — without compromising on emotional impact or craft.
Still wondering?
We're real humans behind real songs. Send us a message and we'll get back to you quickly.